BBA Study Material Short Notes of Workplace Ethics
Employees are normally regulated by the employment contract. However, they are exposed to several other work-related issues such as issues of discrimination, privacy, air wages, working conditions, trade union and moral hazards as a result of the employees-employer relationship. Workplace ethics is the application of ethical values in a company’s decision-making process connected with the work environment, especially personnel. These decisions, resulting in right or wrong actions, directly affect the workplace. Workplace ethics means an extension of an individual’s ethical standards to the people at large at the workplace.
- Workplace ethics is needed to sort out the various ethical issues in work environment.
- The issues connected with employees and employers are as follows:
- Fraud, theft, embezzlement.
- Unauthorized use of company resources for private purposes.
- Unhealthy working conditions, pay and promotions.
- Issues regarding firing and promotion .
- Work-life balance, presenters e. being at work when you should be at home.
- Sexual and racial harassment.
- Reverse discrimination.
- Whistle blowing (reporting unfair practices.)
- Lack of equal opportunities and affirmative action.
- Privacy, workplace surveillance, drug testing
Definition Of Work Ethics
Work ethics refers to certain accepted norms of behaviour governing the conduct of a group of people involved in a work situation for achieving certain defined goals. BBA Study Material Short Notes of Workplace Ethics
A professional manager says that, work ethics embraces responsibility, work conscience and ethical work conduct. If a person gets the satisfaction that he is contributing his best to his organization and is not merely earning his bread – this is the true implication of work ethics. Work ethics implies that pa person works for achieving the organizational objectives in totality.
Work Ethics In Organization : In Practice
At basic level : Work ethics relates to observing organizational discipline, includes timely reporting to duty, behaviour with dignity with all, to be available on duty at work time, working effectively on the job. The demand is for a strong work-oriented behaviour.
At higher level : Work ethics relates to commitment and accountability. Employees own up responsibilities to complete work at a scheduled time with high commitment to attain the defined goal/target.
At organizational level : Work ethics implies protecting the interest of the organization at all times. Avoiding public comments on the organization. Gita preaches one must perform his duty with devotion and perfection. Work ethics, therefore, refers to the strengths of one’s commitment and dedication to work hard at his applicable to all employees across the board.
The fought ‘P’s of work Ethics and individual Attitude to work by and large, people have the following expectations of their jobs :
The first three expectations are lower order expectations and the fourth one is a high order expectation. The fourth expectation is what every organization looks for in its employees. Organisations providing enabling work ambience/nurturing climate full of opportunities for challenges, growth and development are able to drive the fruits of high performance from its staff across the board. In such organizations, the focus is on performance and not just pay and promotion. Performance-linked reward system being in place, is fine-tuned to meet the staff expectations. High performance is the natural outcome. But the system is subject to regular review and correction as and when necessary to restrict deviations.
- The importance of ethical behaviour and factors influencing it
- The importance of ethical behaviour
An organization, whether a business house or a government department, is a kind of human society with its own culture. The chief of the organization has to create a work environment in which the subordinates have a clear, uniform understanding of right and wrong actions. The employees should feel free to ask questions about ethical issues and expose the wrongdoers.
Otherwise the following ills may arise :
- Increase in the risk of workplace making unethical decisions.
- A higher tendency of employees reporting the ills to outside regulatory authorities.
- Inability to recruit and retain top management personnel.
- Poor reputation in the community and the public at large.
- An employer’s actions are wrong when he
- Interferes with or discourages trade unionism
- Uses threat on employees for trade unionism.
- Sets up dummy trade unions.
- Victimizes an employee by false frame-up to discourage or dismiss him.
- Gives regular work to contractors and reduces work opportunities
- Transfers employees to inconvenient places.
- Keeps workers as casual labour and avoids making them permanent.
- Recruits workers in times of a legal strike.
- The actions of employees and trade unions are wrong when they
- Launch or support an illegal strike.
- Use force on workmen to join or not to join a certain trade union.
- Threaten workers who do not join strike.
In the era of rapid globalization, managers have to face several ethical challenges. Some deal effectively with these challenges, while some find it difficult to do so. Despite all efforts to deal systematically with ethical issues, unethical conduct does occur at times in most organizations. The chapter examines some of the ethical dilemmas that employees and employers face and discusses how these can be resolved.
Dilemmas At Work
The success or failure of a business depends upon the decisions taken by the management. machine decisions a manger often has to choose between alternatives. Sometimes the choice ear there is a right answer and a wrong answer. However, in many cases the choice is more.
Measure To Ensure Ethics In The Workplace
Effective company management requires that you should be ethically sound. Unethical means, as proven repeatedly, may give short term benefits; but ethics is a must as a sound long term strategy. It is common saying that honesty is the best policy. Companies, in their promotional literature, spell out their core values to assure their stakeholders as to their ethical commitment. BBA Study Material Short Notes of Workplace Ethics
Here are a few guidelines for managing ethics at the workplace :
- Code of conduct and ethics: A company’s code sets forth the moral rules for its management and employees. Ethical code goes beyond the legal requirements. Ethics come into action where the law ends.
- Opening the lines of communication : A company’s communication as regards ethics has to be two-way. An employee, as much as a boss, is likely to face a moral dilemma. The company’s atmosphere should permit the junior employee to discuss the morals of an action which fails in gray area.
- Ethical decision in groups : Employees come from various backgrounds and have different point of view. As such, when they put the heads together a more sustainable ethical decision can be achieved.
- Bring ethics management in tune with other types of management: When a company makes a statement of its values, it should mention the ethical values is desired. The management has to devise a structure of management principles based on its ethical values.
- Including employees in ethical management: Employees from different sections need to come together in taking ethical decisions. They must feel that the ethical choices made are their own.
- Creating atmosphere of trust : Considering the difficulties in face-to-face talk between the seniors and the subordinates a company may appoint a lawyer. etc, to listen to the employee who has tips to give .The company may also provide a tip box, though in actual practice in India these tip boxes are not used. Subordinates prefer to mumble and grumble instead of hitting the nail on the head.
- Grievance Policy: The company should have a policy to resolve disputes between subordinates and seniors systematically.
Code Of Ethics In Practices
Sometimes there is disconnection between the company’s code of ethics and the company’s actual practices. At. worst, this makes the policy duplications, and, at best, it is merely a marketing tool.
- To be successful, most ethicists would suggest that a ethics policy should be:
- Given the unequivocal support of top management, by both word and example.
- Explained in writing and orally, with periodic reinforcement.
- Monitored by top management, with routine inspections for compliance and improvement
- Backed up by clearly stated consequences in the case of disobedience.
- Remain neutral and nonsexist.
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